Policy/Program Memorandum 170 – Communication

• The Ontario Ministry of Education has introduced Policy / Program Memorandum 170 – Communication.   

• This includes standardized guidelines that are aimed to enhance communication and engagement between parents and school boards.   

• The preliminary messaging will be tailored to each school and placed on their website.  This will be completed centrally.  

Policy/Program Memorandum 170 – Communication

The Ontario Ministry of Education has introduced Policy/Program Memorandum 170 that includes standardized guidelines for boards of education that are aimed to enhance communication and engagement between parents and school boards.

Parent Engagement

In order to keep all of our parents/guardians up to date, the St. Giovanni Battista Scalabrini CES website https://sgbs.ycdsb.ca/ provides clear up to date information that will help parents/guardians keep informed of the key aspects of life as a student at our school.

SchoolMessenger (emails and/or phone calls) is used for specific information that needs to be relayed to families.

Newsletters, and other St. Giovanni Battista Scalabrini CES social media accounts, are also used to keep parents/guardians informed. Follow us on Instagram at

@SGBS.239

Process

Parents/guardians are encouraged to bring forward inquiries regarding your child’s education through the following levels:

1. Classroom level: Inquiries should be directed to the classroom teacher or relevant support staff. Call the main office of St. Giovanni Battista Scalabrini CES at 905-886-3272 to reach staff members.

2. School level: School administration staff, Principal: William H Kwon will respond to questions related to school-wide inquiries or unresolved classroom-level inquiries.

3. Board level: An appropriate YCDSB board staff member will address broader inquiries based on the specific nature of the topic. The name of the Superintendent that oversees our school is located at the bottom of our website.

Response Times to Parent Inquiries

We will acknowledge any parent/guardian/caregiver inquiries within two (2) business days. We will also provide an estimated date of response if your parent inquiry cannot be fully addressed within five (5) business days of receipt.

At minimum, staff will confirm receipt of the inquiry within two business days.

If a response is not possible within five business days, staff will send a follow up email to provide an update on an estimated response time, outlining any next steps in the process.

We thank you for your continued support and partnership to best support your child’s   education and success.